What is Robinhood?
Robinhood is an online brokerage platform and mobile app that enables commission-free trading of stocks, ETFs, options, and cryptocurrencies. Secure account access is critical to protect your investments and personal data.
How to sign in to Robinhood
- Open the official Robinhood app on your mobile device or visit robinhood.com in your browser. Always verify the domain and app publisher before entering credentials.
- Enter your registered email address or username and password, then tap Sign In.
- If prompted for multi-factor authentication, provide the code from your authenticator app or SMS.
- On successful login, review your account dashboard and recent activity for any unauthorized actions.
Enable multi-factor authentication (MFA)
MFA provides an additional layer of security that reduces the risk of unauthorized access even if your password is compromised. Robinhood supports authenticator apps and may offer SMS-based verification.
- Navigate to Account > Security within the Robinhood app.
- Select Enable Two-Factor Authentication and choose Authenticator App (recommended) such as Google Authenticator or Authy.
- Scan the QR code with your authenticator app and securely store any recovery/back-up codes provided by Robinhood.
Recovering access to your Robinhood account
If you forget your password or lose your MFA device, follow these steps:
- Use the Forgot password link on the Robinhood sign-in page to reset your password via your registered email.
- If you cannot access your email or authenticator, contact Robinhood Support and follow their account recovery process. Be ready to provide identity verification documents.
- Monitor your email and account closely during and after recovery for suspicious activity.
Security best practices for Robinhood users
- Create a unique, strong password and store it in a reputable password manager.
- Enable MFA with an authenticator app and store backup codes in a secure, offline location.
- Secure the email tied to your Robinhood account with strong authentication and a unique password.
- Regularly review account activity and set up account alerts for logins, withdrawals, or changes.
- Beware of phishing: never enter credentials on pages reached through unsolicited emails or messages. Verify links and sender authenticity.
- Consider withdrawing large or long-term holdings to a personal, secure custody solution if appropriate for your investment strategy.
Troubleshooting common login issues
- Incorrect password: Use the Forgot password flow. Avoid repeated failed attempts to prevent temporary lockouts.
- MFA code not accepted: Ensure your authenticator app’s time is synced; for SMS codes, check network reception.
- Account locked: Contact Robinhood Support directly. Do not provide personal or security details to unverified third parties.
Monitoring and protecting your account
Active monitoring and quick action are key. Set up security notifications in Robinhood, enable biometric unlock where available, and immediately report any suspicious activity to support.